Smart Choice Appliance is a Family owned and operated company.

 It was founded on three principles:

Professionalism, Honesty and Exceptional Customer Service.

How does this benefit you?

Professionalism:

We are certified by the E.P.A (www.epa.gov) to repair fridges, freezers and ice machines and to handle the refrigerants used in these appliances.  We are also proud members of the United Servicers Association, a trade group designed to educate and train Appliance Repair Companies.  See their website at www.unitedservicers.com

Professionalism involves more than just having the best trained technicians.  A professional is discreet, a great communicator, punctual, and trustworthy.  We work hard everyday to deliver pro service to our clients.

Honesty:

We will never have any hidden charges or sell you something you don't need.

We believe in upfront pricing so that the client can make the best decision between repairing and replacing. If fact, we usually are very conservative when it comes to advising clients to repair a unit.  If the appliance is in good shape, we only recommend a repair if it is under 50% of the replacement cost of a new machine.  This way, if you need a repair down the road, it makes sense financially for you.

Sometimes, on certain models that are exceptionally well built we may recommend a repair that is 60-90% of a new unit just because the replacement machines are not as designed or work as well. As always, the technician will explain the repair and only recommend changing the parts that are needed.

Exceptional Customer Service: 

Our goal is that your experience with us will be the best you have ever had with an appliance service company. We wear latex gloves to keep the inside and outside of your appliances clean while we service them. We always clean up after ourselves, and always strive to make our customers comfortable.

We offer a minimum of 90 day parts and labor warranty on all our installed parts repairs, giving you peace of mind. Most appliance repairs from Major brands actually qualify for a 1 year warranty.  Ask your technician or our office staff about your particular brand.

In addition, we always explain the repairs that are needed, and any options, in full detail so our customers are not left in the dark.

These are just a few things that we do day in and day out to provide you with exceptional service!